Customer service representative

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities • Customer orders reception • Ensuring the correct register of customer orders/forecast in the system • Coordinating with planning & procurement deliveries to customer • Negotiation with customer and/or facility to unify the targets of deliveries on time and company efficiency • Orders/OTD/Sales follow up • Improvement of service to customer and department efficiency • Reporting relevant data to the manager of the department • Meeting customer complaints from supply chain • Planning support Qualifications • At least 2 years' of relevant work experience • Master degree in supply chain • Excellent phone etiquette and excellent verbal, written, and interpersonal skills • Ability to multi-task, organize, and prioritize work