Credit Controller

About the Role We are seeking an experienced Credit Controller to join our Finance function and contribute to the effective management of customer credit, collections, and risk control activities. This position plays a vital role in safeguarding the company's financial interests, ensuring compliance with credit policies, and maintaining a healthy receivables portfolio. Working closely with Sales, Finance, and Customer Service teams, you will support informed decision-making, strengthen credit management practices, and help drive operational efficiency while fostering sustainable business growth. Key Responsibilities • Manage customer credit accounts and assess creditworthiness to mitigate financial risks. • Monitor customer outstanding balances and ensure timely collection of receivables. • Review, approve, and maintain customer credit limits in line with company policies. • Coordinate and manage relationships with credit insurance providers to optimize coverage and reduce financial exposure. • Administer bank guarantees, including renewals, amendments, claims, and cancellations. • Monitor overdue accounts and implement appropriate recovery actions while maintaining positive customer relationships. • Collaborate closely with Sales, Finance, and Customer Service teams to resolve payment disputes and collection issues. • Ensure the accuracy and integrity of customer master data within SAP. • Prepare regular credit control reports, risk analyses, and collection performance indicators. • Support month-end closing activities, audits, and internal control reviews. • Drive continuous improvement initiatives within the Order-to-Cash and Credit Management processes. • Ensure full compliance with company policies, financial regulations, and ethical business standards. Profile • Bachelor's degree in Finance, Accounting, Business Administration, or a related field. • 2 to 5 years of experience in Credit Control, Accounts Receivable, or Credit Risk Management. • Strong understanding of credit management principles, collection processes, and risk assessment methodologies. • Proficiency in SAP and Microsoft Office applications, particularly Excel. • Excellent analytical, organizational, and problem-solving skills. • Strong communication and stakeholder management abilities. • Ability to work independently, manage priorities, and meet deadlines in a dynamic environment. • High level of integrity, professionalism, and attention to detail. • Fluency in French and Arabic; a good command of English is required.