Key Responsibilities
• Assist the Head of Public Safety Liaison MENA in liaising with law enforcement and public safety leaders to promote positive, open, and collaborative relationships.
• Ensure platform safety by effectively responding to incidents and providing direct support for complex or critical situations.
• Guide law enforcement authorities on supporting investigations in a legal and ethical manner.
• Work internally and cross-functionally to identify actions that reduce risks and minimize threats to people, locations, and communities.
• Identify, escalate, and respond quickly and effectively to emergencies affecting the platform, people, locations, and communities.
• Produce accurate and timely incident updates, post-incident reports, and briefing notes for escalation.
• Advocate for the protection and privacy of users' and other parties' data at all times.
• Be flexible and available to work weekends and public holidays when required during emergency situations.
• Travel across the country as necessary for face-to-face engagements, meetings, and training sessions.
What You'll Need
Mandatory Requirements:
• Minimum 8–10 years of professional experience within a law enforcement agency, with prior experience in the Gendarmerie being mandatory.
• Candidates must have previous Gendarmerie experience to be considered for this position.
• Strong experience working with law enforcement, public safety, security, or government authorities.
• Comfortable engaging with law enforcement and public safety officials at all levels in high-pressure and rapidly evolving environments.
• Native-level Arabic and professional fluency in English are mandatory.
• Strong oral and written communication skills, with the ability to present findings clearly and professionally.
• Good knowledge of computer systems, internet technologies, online research, and digital tools.
• Proven ability to build and maintain strong relationships with internal and external stakeholders.
• Ability to work effectively in a fast-paced environment and adapt to changing priorities.
• Willingness to travel within the country as required.
• Flexibility to work non-traditional hours, including weekends and public holidays, when necessary.
• Strong judgment, discretion, and professionalism when handling sensitive and confidential information.