Customer Quality Specialist L1

🚗 Join Yazaki Morocco – Customer Quality Opportunity in Tangier! Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a Customer Quality Specialist L1 in our plant in Tangier. ✨ If you are passionate about customer quality, problem-solving, and driving continuous improvement, we would love to hear from you! 🎓 Requirements • State Engineer in Quality Management or Master's degree in a relevant field. • Strong analytical and problem-solving skills. • Customer-oriented mindset and ability to work effectively across functions. 🔧 Key Responsibilities • Analyze customer complaints and quality alerts. • Prepare and communicate claims reports according to required deadlines and formats. • Monitor the effectiveness of corrective actions to ensure permanent problem resolution. • Address recurring issues in collaboration with the PSS. • Ensure the weekly update of the external QRM. • Maintain and update customer claims presentations. • Prepare and update the Quality Improvement Plan. • Ensure customer requirements are properly implemented and respected internally. 🌱 At Yazaki, your ideas, expertise, and commitment to quality can make a real impact. 👉 Apply here: https://careers.yazaki.com/job-invite/161496/ At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! Ps. Didn't find what you are looking for? Take a look at our careers page! Be careful though, you might find your next dream job.