Inside Sales Manager

Position Inside Sales Manager Job Description About US: Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth, Arrow ECS is strengthening its teams and is looking for a Sales Manager. Key Responsibilities • Lead, coach, and develop a team of Team Leaders overseeing representatives responsible for renewals and expansion opportunities. • Set clear KPIs and individual action plans, monitor performance and drive accountability. • Ensure timely and accurate execution of the renewals process. • Drive proactive engagement with end users and close collaboration with partners to secure renewals and reduce churn. • Own forecasting accuracy, pipeline visibility, and renewal risk management. • Launch renewal, churn-reduction, and upsell initiatives to achieve targets. • Provide regular reporting on renewals, churn, pipeline health, and key risks using standard tools and processes. • Act as the central point of coordination between partners and customers to ensure smooth renewal execution. • Develop and execute territory and business plans aligned with regional objectives. • Maintain strong market and competitive knowledge, using insights to articulate value propositions. • Ensure CRM accuracy, opportunity tracking, and structured stakeholder communication. • Collaborate cross-functionally with Sales, Customer Success, Product, and Marketing teams. Required Skills & Qualifications • Proven experience as a manager, experience leading teams • Strong understanding of partner-led business models, pricing structures, and subscription/renewal cycles. • Solid expertise in territory management, account planning, and competitive analysis • Strong leadership and coaching skills in a performance-driven environment. • Excellent communication, negotiation, and relationship-building skills. • Proficiency with CRM tools (Salesforce or equivalent). • Fluent in English and French (German, Italian, or Spanish highly desirable). What is in it for you? • Full Permanent contract, • Social advantages: CNSS, CIMR, Health insurance, • Very good working atmosphere in a team of passionate collaborators, • Work culture where you can make an impact, • Dynamic environment with a friendly work atmosphere, • Interesting career development opportunities in a quickly growing environment, • Working within an international organization, recognized worldwide in its sector. Do you see yourself as our future colleague? If yes – send us your application. Location: MA-Casablanca, Morocco (Boulevard Al Quods) Time Type Full time Job Category Sales