Listing translated from German by Talent Club.
Refrigeration technology is your home. Leadership is your strength. Shape the service of tomorrow.
Do you combine technical know-how with leadership skills and understand service as a decisive success factor for long-term customer relationships? Do you keep an overview even when several assignments, customer inquiries and challenges come at you at the same time? Then a responsible leadership role awaits you at an internationally successful technology company.
In this
key position
you take on the operational management of a service team and, together with your team, ensure first-class customer care and smooth service processes.
Areas of responsibility
Technical and organizational leadership of a team of service technicians
Planning and coordination of personnel, material and equipment assignments in line with ongoing service and project requirements
Optimal management of available resources as well as assignment scheduling taking qualifications and capacities into account
Close collaboration with sales, the service organization and other internal interfaces
Ensuring high customer satisfaction through professional handling of requests and special requirements
Creation and review of work orders, documentation and service-related evaluations
Qualification profile
Completed technical training, ideally in the field of refrigeration, air conditioning or building technology
Several years of professional experience in refrigeration technology as well as initial experience in coordinating or leading teams
Strong service and customer orientation as well as a professional demeanor
Organizational talent with the ability to set priorities quickly and manage different topics in parallel
Structured, precise way of working and enjoyment of a dynamic working environment
Good user knowledge of common MS Office programs; knowledge of HVAC, control or energy management systems is also an advantage
The offer
Responsible leadership position with great scope for shaping
Attractive bonus system
Company vehicle also for private use
Comprehensive health and pension benefits
Flexible working hours with variable start of work
The position is remunerated with an annual gross salary starting at EUR 70,000 with willingness for a significantly higher payment, according to your qualifications and experience.